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When using the releases item of a project we cannot see the content of a version

V Jansen

What permission is needed to view which issues are in a versions of a release? When we click on a version in the releases schema we get a message saying "Sorry, you can't view this page":

The URL we are clicking on is: /browse/{projectName}/fixforversion/{versionid} which redirects to /projects/{projectName}/versions/{versionid}.

It seems to be "broken" since we upgraded to 8.17.0 server edition (but I am not 100% sure), therefor I did not create a bug yet.

Accepted answers

V Jansen

Thanks to atlassian support, see my answer here: https://community.atlassian.com/t5/Jira-questions/Re-Re-When-using-the-releases-item-of-a-project-we-cann/qaq-p/1837165/comment-id/505451#M505451

All comments

V Jansen

I forgot to mention, the users are logged in (and some like me even have admin rights)

Invoice Raylytic

Vincent, did you ever get to resolve this issue? Facing the same right now and have no idea what could have gone wrong? Still on 8.15. Thx, Frank

V Jansen

No we did not resolve the issue, the workaround is to search for fixversion in the issues

V Jansen

@Invoice RaylyticI opened a support ticked and the problem for us was something that went wrong with the "jira software" being licensed but not installed. You can see this message on the 'versions & licenses' page, it states "jira software is licensed but not currently installed". We had to fix this by enabling the plugin via the database.

V Jansen

Thanks to atlassian support, see my answer here: https://community.atlassian.com/t5/Jira-questions/Re-Re-When-using-the-releases-item-of-a-project-we-cann/qaq-p/1837165/comment-id/505451#M505451

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