Auto-Assign tickets to corresponding task owner

Question

We have the following columns in our Scrum board:

* To Do
* In Progress
* Peer Review
* QA
* Done

During Planning, we assign a Developer Resource, a Reviewer, and a QA Resource.

Whenever a ticket is in To Do or In Progress columns, it should auto-assign to the Developer Resource. Whenever it transitions to Peer Review, it should auto-assign to the Reviewer. Whenever it transitions to the QA column, it should transition to the QA Resource.

How do I accomplish this? Or if I'm not given the correct level of access to do it myself, what can I give the person responsible for doing this?

Daniel Ebers · Answer

Hi @Mark Saluta

as your latest ask was aiming at ScriptRunner here you can find the exact documentation to introduce postfunctions supported by this App into a workflow:

https://scriptrunner.adaptavist.com/latest/jira/tutorials/scripted-post-functions-tutorial.html

Probably the best would be to work with your Jira Admin directly if there is some challenge - such as you described.

Regards,
Daniel

Mark Saluta · Answer

Hi @Dillon

I've looked at both SMWE and ScriptRunner, how would one actually utilize scripts created in scriptrunner to use against workflows?

Are there any guides you would recommend?

My Jira Admin is hesitant with allowing me any access since previous administrators made universal changes and wiped out projects.

Mark Saluta · Answer

Right I got that far using the guides, but wasn't sure how to actually do that.