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Change a field in Subtask when moving to parent

Friedemann Wagner

Hi all,

i have a question on rule automation.

Our teams works a lot with the lables and also subtasks. Whenever we add a task to a parent we would like to have the lable of the child to be filled with the lable of the parent.

As within the Rule automation i could only find one parent I used it but the rule itself does not work.

Below you can see my current rule which does not work...

Does anyone here has a similar issue / solution?

Thanks a lot

Friedemann

Comments

Lisa Grau

Hi Friedemann,

your automation should actually work, can you show me your settings in the edit issue action?

I recreated the automation like this (sorry for the german text, explanation below):

2021-07-16 14_40_58-Project automation - Jira.png

I used the same trigger and action as you did, selected "copy value from issue" and used the parent issue (= Übergeordneter Vorgang) as source.

It works just fine for me!

Friedemann Wagner

Thanks so much for you reply.

here is my edit screen

Friedemann Wagner

is it required to see a field called "parent" within the subtask?

I couldnt find any filed like this in the configuration. All i can see is "change parent"

Lisa Grau

Okay, that works, too.

In this case I'd suggest to set the trigger to Value changes for Parent Link for [all operations] and not restrict it to "edit issue".

The restriction will only change the label when the sub-task is edited, but (if I got you right) you want to change the label also when the sub-task is created.

Since editing and creating are two different operations, your automation rule will only trigger when the sub task is edited after creation, not during creation. That should explain why the rule doesn't even fire.

Curt Holley

If you are talking about sub-tasks of Stories, then it is the Parent, not the parent link field (which is used for the hierarchy above a Jira Epic).

You can have labels from a parent copied into its children (sub-tasks) via a post function in the workflow itself.

Daniel Ebers

Hi @Friedemann Wagner

am I getting it right that you want to create sub-task under a parent issue where automation should bring the labels of the parent to the sub-tasks?

If so I am wondering if the following rule would work for you (testing in my instance it did the job properly):

Because you named your rule "Label copy to child issue" I believed it would work for your scenario, however I am puzzled about the trigger "Value change for Parent Link" I saw recently quite often.

Probably you can check and confirm - happy to hear some feedback.

Regards,
Daniel

Friedemann Wagner

Thanks a ton Daniel,

i somehow have the same than you have and the report even states that it worked but it does actually nothing to the lables filed:

Thorsten Boll

@Daniel Ebers , did you actually try this? I think, there is a timing issue when using the "Issue Created" trigger. At the time, the Rule is executed, the Sub-Task is not yet fully set-up and does not know about its "Parent", thus failing to retrieve the Labels from the Parent. Any other trigger works just fine, and Labels are properly copied from the Parent.

From what I gathered, there is just no way to define a trigger like "If Parent is set" for a sub-task.

Here's proof for my claim:

2021-07-20 14_47_44-Project automation - JIRA und 5 weitere Seiten - Thorsten @ MX – Microsoft Edge.png

Daniel Ebers

@Thorsten Boll

In my test I used a company-managed project and it worked out all fine, just re-checked the log, no timing issue or anything. In fact it copied over three labels - everything as expected.

I could imagine in a team-managed project it might not work that way, they are structured differently.

A timing issue, because you touched that, could be remedied by a "Re-Fetch" action - but you would have to test it, I cannot reproduce it here (as pointed above).

Friedemann Wagner

Thanks everyone for supporting us with the issue. We now solved it!

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