nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Displaying fields in the portal

Alan Wong_z7z5ym

I know this is a basic question but how do i add fields to the portal? I thought you did this in custom fields but i cannot see what i need to select to show the fields in the portal? Thanks.

Accepted answers

Dave Bosman _Inetum_

Besides adding the fields to the screens you also need to add it in the request type.

This is explained here

Regards

Dave

All comments

Dave Bosman _Inetum_

Besides adding the fields to the screens you also need to add it in the request type.

This is explained here

Regards

Dave

Alan Wong_z7z5ym

Thanks Dave but what i meant was seeing the fields available in the customer self service portal rather than for the JIRA agents. Thanks.

Dave Bosman _Inetum_

So you are talking about the fields that you see in the portal and that is what is explained on the page that i linked in my previous post.

Regards

Dave

Alan Wong_z7z5ym

Ok thanks Dave. Perfect.

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