1. We are using opsgenie jira software integration to auomatically create jira tickets from critical alerts in opsginie. Now what we would like to have is, the link of the jira ticket automatically created by ops-ginie alert should also be linked automatically in the alert itself during the time of creation. I see there is a section in ops-genie alert called `Jira Software Issues` where we can link our jira tickets. What we are trying to find is some automatic solution to link the ticket. Is it available? If yes how can this be achieved?
2. Also, there is a feture in zira where we can add zendesk section and view all the conversation that happens in zendesk. Can we add similar section in opsgnie alert as well inorder to view all the comments that takes place in the jira ticket created by that alert?