how the colour of a api call changes in status page when a call fails?

Bulusu Venkatesh

I have failed my api call for more than 2 hours and observed that the colour of the status bar changed after a particular time.

(1min-20mins)--Light Green

(20min-35min)--Yellow

(after35min-57min)--Orange

(after58min)--Red

1. Is my above observation correct, for continuous fail state call?

2. Is the duration of time between each colour change is same if the call is on the continuous warning state for more than 2 hours?

 

 

Robert_x4i2gm

Hi @Bulusu Venkatesh !

 

This section of our documentation should be helpful here: 

https://support.atlassian.com/statuspage/docs/display-historical-uptime-of-components/#Determining-the-color-of-a-given-day

 

Specifically, here are the guidelines for color changes:

• From 1-20 minutes, the color of the day moves increasingly toward until it is fully yellow

• From 20-40 minutes, the color of the day moves increasingly toward until it is fully orange

• From 40-60 minutes, the color of the days moves increasingly toward until it is fully red. Anything over 60 minutes of downtime is also fully red