How can I write a service which offer customers to create jira on my application

Question

Problem: User should be able to create JIRA issue from my platform.

I can see customer can have cloud or on premise version of jira. So I want to build a service in a way that it support both the version.

So I tried each n everything mentioned from JIRA docs and I found that JIRA doc are not organized in a way that I can find answer of my question. Even the link example is not working when you run it for jira server.

So Can somebody explain what is the option to achieve this ??

Dave Bosman _Inetum_ · Answer

Maybe this article could be of use for you

https://community.atlassian.com/t5/Jira-articles/Generating-a-Python-REST-Client-for-Jira-Cloud/ba-p/1747050

vineet_kumar_7k7i2u · Answer

Thanks for the prompt response however I saw these links but real problem is how to authenticate the user. For Cloud  used 3LO Apps and for server I tried https://bitbucket.org/atlassianlabs/atlassian-oauth-examples/src/master/ python version  but it is not working at all.

Dave Bosman _Inetum_ · Answer

Hi @vineet_kumar

If i'm understanding correctly, you have a platform of your own and from that platform you want to create issues in Jira.

If i'm correct you can use the rest api

Cloud: https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issues/#api-rest-api-2-issue-post

Server: https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/

Regards

Dave