JIRA Startup Failed (You cannot access JIRA at present. Look at the table below to identify the reasons)

Question

Hi All,

i have scheduled (on a linux system) the stop/start of jira service buti in the log file this error appears:

"2012-07-16 06:33:27,429 Timer-0 ERROR      [internal.dependencies.startup.DependencyWaiterApplicationContextExecutor] Unable to create application context for [com.atlassian.applinks.plugin], unsatisfied dependencies: Dependency on [(objectClass=com.atlassian.sal.api.net.RequestFactory)] (from bean [&requestFactory]), Dependency on [(objectClass=com.atlassian.plugins.rest.common.json.JaxbJsonMarshaller)] (from bean [&jaxbJsonMarshaller])
org.springframework.context.ApplicationContextException: Application context initialization for 'com.atlassian.applinks.plugin' has timed out"

Seems the jira service is up (reeding log files here attached) but the page shows the message

"Startup Failed (You cannot access JIRA at present. Look at the table below to identify the reasons)"

Here belowe (attacched file) the final row of jira log

Can anyone help me ?

Thanks in advance

Luca

luca vernillo · Answer

Hi Jobin,

thanks for the quick answer.

Now i can try to solve the problem.

Bye

Jobin Kuruvilla [Adaptavist] · Answer

You are missing the logs but see if this is the issue:

https://confluence.atlassian.com/display/JIRAKB/JIRA+System+Plugin+Timeout+While+Waiting+for+Plugins+to+Enable