Scriptrunner Behaviour: defaultValue for the Description remains after change of ticket type

AB_sxbkfp

Good day,

I have created a Scriptrunner Behaviour to fill the field "Description" with a text template when a issue type "Request" is created:

- Guide workflow is adapted
- Initialiser is empty
- Optional/Writeable/Shown not changed
- Conditions changed to Workflow Action "Create"

and the server side script field is filled with the usual script to add text to the description field.

My issue:

- In JIRA I click "Create" to create a new issue.

- The ticket type is set to "Request" because this was the type of the last issue typ I've created.

- The description is filled by default with the server side script of the Behaviour.

- But I want to create a story, so I change the issue type to story.

- Problem now: The issue type is changed, but the description template remains.

My expection:

When I change the issue type the description field should be empty again.

 

I hope someone has an idea to fix that :-)

Thank you!

Ram Kumar Aravindakshan _Adaptavist_

Hi @AB

Quick question, have you edited the default Description template before changing the issue type?

If so, then the template will not be removed. This is an expected Behaviour.

However, if you switch from the Request issue type to another issue type without updating the Description template, the Description field will be cleared. 

If you are currently using a ScriptRunner version before 6.26, I would advise you to update it to the latest release as there was a bug fix related to this issue.

For more information, you can visit this bug report SRJIRA-3970 as well as SRJIRA-5276.

Before version 6.26, the description field template will not be cleared when switching issue types, even if no modifications were made to it.

I hope this helps to answer your question.

Thank you and Kind Regards,

Ram