Hello,
We have problems with Due Date because it isn't a date time field. For example if we put 23/01/2017 as a due date and the resolution was on 24/01/2017 the status of the KPI is KO. Because the expected target date in TTS is <23/01/2017> 12:00 AM.
it would be possible to introduce the hour in the option "Choose negotiation date field" besides date
Regards,