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Failed to add webhook url of Microsoft Teams when subscribing Statuspage update

Bryant Lin

Hi,

It seems that I am not allowed to install the statuspage.io app so I am trying to use webhook instead but keep receiving the error (in email) below when subscribing the webhook url.

"Please make sure that your webhook endpoint of https://xxx is responding with a 2xx response code within 30 seconds of initial connection. "

Do you happen to know what may happen? Is there other alternative to "enable" Microsoft Teams?

Thanks.

Accepted answers

Jesse Klein

Hello Bryant,

This is Jesse from the Statuspage support team. The only way to get the integration working with MS Teams is through the app functionality. The webhooks we have are not formatted in a way that can be read by Teams, which is probably why you are getting an error. My apologies for the inconvenience on this.

Please let me know if you have any other questions.

Regards,

Jesse

All comments

Jesse Klein

Hello Bryant,

Please let me know if you have any other questions.

Regards,

Jesse

Bryant Lin

Thanks Jesse

Kenneth Berg_o2amng

Hi @Jesse Klein

I found this question after experiencing this issue on my own.

You propably have more knowledge on how many customers are experiencing this issue, but I feel like it would be of value to add this information to this page

Enable webhook notifications | Statuspage | Atlassian Support

Jesse Klein

Hi Kenneth,

Great suggestion! I will bring this to the attention to our documentation team so make it more clear!

I know we added that messaging around the Slack Webhooks on that page so I don't see why we couldn't add that information for Teams. I will make them aware! I hope you have a fantastic day!

Regards,

Jesse

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