Removing Fix Version value when issue is cloned?

Question

Is there a way to remove values from select fields when you clone an issue? We are specifically trying to remove the Fix Version from issues when they are cloned.

I do have scriptrunner in my Jira instance if that helps. I have been looking for a script to do this in a post function, but haven't been able to find anything that doesn't deal with custom fields and since Fix Version is a system field, they aren't working.

Mel DuPont · Answer

I came up with this today, I hope it helps someone!

Locating Hidden Cloned Tickets in Jira

If you clone a Released ticket in Jira, that ticket might not appear on your Board.

Here is a query that finds "hidden" cloned tickets in the XYZ project:

https://<server>/issues/?jql=project = XYZ AND status not in (Done,Canceled) AND fixVersion is not EMPTY ORDER BY updated DESC

To fix a cloned ticket:

Delete the value in the ticket's Fix Version/s field.

More Information

This situation arises because of two things:

* When you clone a Released ticket, the clone retains the original ticket's Fix Version/s value. (It probably shouldn't, but in Jira version 8.20.13, it does.)
* Our Board is configured to show only "fixVersion in unreleasedVersions() OR fixVersion is EMPTY".

Laci · Answer

I have tried using this script from the Adaptivist Library and it throws a lot of errors and will not work.

https://library.adaptavist.com/entity/copy-field-value-from-linked-issue

Laci · Answer

@Brittany Wispell The post function doesn't really matter for us as the particular issue type we are interested in shouldn't have a Fix Version upon creation anyway... It requires a review process.

As for the issue you've shared above, it doesn't seem like that would work for my use case. You'll have to forgive me, I'm not really one for writing code, I'm just an implementer so any assistance you could provide is very much appreciated.