Project Import not finding the attachments

Chuck Barlage

I have two installations of jira 4.4.4. When importing the project from one installation to another, the log is showing an error when importing the attachments.

It looks like older attachments were in a directory like:

'e:\Program Files (x86)\Atlassian\Application Data\JIRA444\import\attachments\VOR\VOR-2133\10202_screenshot-1.jpg

And later attachments are located like this:

'e:\Program Files (x86)\Atlassian\Application Data\JIRA444\import\attachments\VOR\VOR-2134\10724

It seems that at some point the source envirnment was upgraded and the later release is storing the attachment in a file named as the issue ID. This file has no extension.

If that's the case, is there a way to convert the older attachments to the new structure in some way so that I can import this?

Or is there another way to import this mixture of attachments?

Thanks!

attachments for newer issues look like this.

Chuck Barlage

After a restart of the jira service, the attachments are now connected to the correct issues. In fact, both the old method and the new method of storing attachments were successfully processed during the import. The real issue it seems is that the pre-import validation step (and the log) incorrectly reported that all the attachments (old and new method) would not be imported.