Been asked to create an issue in another project when the value of a custom field (drop down) is defined with a particular value. I know I can use post functions in the Workflows. Not sure how to evaluate the impact value (if = outage) then execute the issue creation in the other project.
Example: When resolving/closing an issue, if impact is defined as "outage", create an issue in the outage project.
This would be a lot easier if I had Script Runner. I used script runner for everything at my last employer. We don't have it licensed here.
Thank you,
Bob