nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Search Field returns timeout

Ricardo Watkins_b8e5gk

any search from the confleucne search field on a page results in "timeout". At times it works and others it does not.

Accepted answers

Brant Schroeder

@Ricardo Watkins Welcome to the Atlassian community.

Can you provide a little more detail as to what steps you are taking when it times out and share a screenshot of where you are searching?

All comments

Brant Schroeder

@Ricardo Watkins Welcome to the Atlassian community.

Can you provide a little more detail as to what steps you are taking when it times out and share a screenshot of where you are searching?

Ricardo Watkins_b8e5gk

sorry for the late response. So when customers try to copy and page or try to type a page space or parent page.. They are getting timeout errors.. All the permissions seems to be correct. Here are some screenshots

Brant Schroeder

@Ricardo Watkins Are you seeing any errors in the log when users perform a search?

Ricardo Watkins_b8e5gk

Hi Brant. I actually looked at the log which lead me to increasing the Max Simultaneous Request which solved my issue

Choose the cog icon , then choose General Configuration
Choose Further Configuration in the left-hand panel.
Choose Edit.
Enter the appropriate number in the field beside Max Simultaneous Requests.
Choose Save.

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