Hi Team,
I want to integrated JIRA Service Desk (Data centre ) version with Service now.
Are there any add-ons ? Also is there any other way of integrating them.
Start by defining what you want from "integration" - the word only tells us you want the two systems to work together, but nothing about what you want it to actually do. So we can't begin to talk about any particular way to do it.
Best we can do is tell you "yes, look in the marketplace for Jira and the equivalent for Service Now" and "if you don't do it with apps, you can do it by coding for their remote APIs (REST in Jira's case)"
@Nic Brough -Adaptavist-
Thanks for the quick reply, here is below requirement could you please suggest the best possible way -
Hi Nic,
Could you please suggest which would be the best option ?
I'd reach for the marketplace apps for Jira to do this, given your list of requirements (especially the last line). But I'd also be looking to add functions to Service Now, as "change in Service Now triggering change in Jira" is best done on that side, rather than relying on Jira scraping Service Now regularly, looking for change.
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