How do you add a component to an existing incident in Statuspage?

Greg Lee_ibyray

I need to add a component that wasn't originally included at creation time of an incident.  

For example, when I created an incident I only specified ComponentA, but after the incident was posted and resolved, I realized that it impacted ComponentB as well. 

Is there a way to add ComponentB to that incident?

 

Thanks!

Nick Coates

Hi @Greg Lee ,

Welcome to the Atlassian Community!

At the moment there is no way to add a component to an active incident. I do believe this has been raised with the product team. I'll check with the team and let you know.

The way we have handled this previously at Broadcom is by creating a new incident and duplicating the content. I will admit, this probably has only ever happened once or twice in the 6 years we've had Statuspage.

Note: There currently isn't a great way to request or upvote Statuspage ideas/requests/enhancements. However, this is something I am talking to Atlassian about.

Thanks,
Nick