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Question

Both JIRA and CRUCIBLE are setup to use CROWD.  Crucible was originally using JIRA's user directory.  The user directory from JIRA got imported into Crowd and I see all the users in Crowd.

Now when logged in to JIRA click on a Code Review link it opens up the Crucible's page and clicking on  'Join The Review' asks me to login again.  What am I missing?

meena radhakris · Answer

It is working now.

I enabled the DEBUG logging for Crowd and compared the log between (i) direct login to CRUCIBLE while logged in to JIRA in another window (which worked fine ) and (ii) navigating to Crucible from within JIRA Issue (which didn't work) that led me to try the following....

All of my applications(Jira, Crucible etc) are using 'localhost' in the url but the 'localhost' was not present under Crowd's RemoteAddresses list for Crucible.

Adding which resolved the issue.

Though this took care of the main issue here then noticed that when I click on an existing Code Review link within JIRA it was asking me to login again...

'Create Code Review' link's url within JIRA  --> http://localhost:8080/browse/TST-2?page=com.atlassian.jirafisheyeplugin:fisheye-issuepanel#  ( this works)

Existing Code Review link's url within JIRA .... ( the ones not working)
CR-1 link --> http://test-srv-13:8060/cru/CR-1
CR-TST-2        http://test-srv-13:8060/cru/CR-TST-2

For this I changed the 'display url' for Crucible in JIRA's application link setting to http://localhost:8060 and that took care of the second issue.

What I don't understand is why the second issue even happened though I have both http://test-srv-13:8060 and http://localhost:8060 listed under 'Remote addresses' list for Crucible in Crowd.

meena radhakris · Answer

It is working now.

This is what I did....

First of all, I enabled the DEBUG logging for Crowd and compared the log between direct login to CRUCIBLE while logged in to JIRA in another window  (which worked fine ) and navigating to Crucible from within JIRA Issue (which didn't work) that led me to try the following....

All my servers are 'localhost' but the Crucible url that is being used by JIRA when 'Create Review' is clicked within JIRA is using the machine name instead of localhost ie http://test-srv-13:8060  instead of http://localhost:8060.

I added 'test-srv-13:8060' to the 'Remote address' list within Crowd's application browser/RemoteAddresses list.  With that now I able to create review from JIRA in Crucible without having to login again.

meena radhakris · Answer

Just to add to my prev. comment...

This is what I get when go from JIRA to Crucible...

The user that I am logged in with to JIRA is setup in CROWD and has access to both the applications JIRA and Cruible.