Hi All,
I have the below specified requirement for my JIRA.
Can I implement this graph using "power report-reporting with BIRT plug-in"
In the attached graph, AE Escalation rate is calculated using the below formula:
Monthly AE escalation rate=number of AE logs with resolution “L3 resolved” / total number of AE logs resolved in the month
SR Escalation rate is calculated using the below formula:
Monthly SR escalation rate=number of SR logs with resolution “L3 resolved” / total number of SR logs resolved in the month
Escalation rate is calculated using the below formula:
Monthly escalation rate KPI= number of logs with resolution “L3 resolved” / total number of logs resolved in the month
Here AE and SR refers to the two different issue types in the project.
Is there any way in which we can calculate this percentage and display it in a graph?
Is there any way to perform calculations for graphs.
Thanks and Regards
NeenaEscalation_rate_graph.jpg