In the knowledge base report 'Article usage' I do not get the details

Ingunn Amsen_8jry5x

In the knowledge base report 'Article usage' we do not get the detailed list of articles viewed or liked (thumbs-up).

We have JSM version 4.13.2 in production and a test site with version 4.17.0, and we have Confluence 7.4.4 in both. We experience the same problem in both sites.

 

Brant Schroeder

@Ingunn Amsen 

Article Effectiveness is the report that contains this information.  If someone clicks the thumbs up it is recorded in the problem solved by articles.