"Versions & licenses" tab in "Appliations" is unavailable

Question

Hello everyone!

We've purchased a new license and tryed to enter it, but suddenly have find out, that there is NO tab "Versions & licenses" in "Applications" tab in administration.

On our test instance, all is ok - it's in place. Test instance is on the separate machine, and the only difference is that it's not on https.

JIRA 7.0.0.

Universal Plugin manager  - 2.22.21
Instance health plugin - 2.5.6

Can anyone help?

We've tryed nearly everything - re-installing UPM and instance health plugin in different versions, restarting JIRA, restarting with plugin cache clearing - nothing helped. Connection to the Atlassian Marketplace is enabled.

Test instance is all the same in terms of versions, but don't have access via https - it's http - and all is working. But I cannot imagine how it can affect part of functionality..

Chockalingam Arun Kennedy · Answer

Hi @MihailWas this resolved?

Mihail · Answer

Unfortunately, we've tryed, but that didn't help - results in "long" 404 (like when you have an error on page).

And that's the most frustrating. UPM shows, that all modules inside both plugins are enabled - but taht's not the case. And logs are empty - no stack trace storm.

Dirk Ronsmans · Answer

Or using a direct link?

https://yourhost/plugins/servlet/applications/versions-licenses