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RFE: Disable updates to components "under maintenance"?

Tarjei Utnes

Hi!

We have a statuspage for a large bank customer. We do planned maintenances typically in week-ends. When we do this it would be very beneficial if all updates to the components / incidents to the components for this maintenance stayed in their "Under maintenance" status and did not change according to the integrations.

The only solution I can think of is to disable the integration when the planned maintenance is ongoing, and then enable it afterwards.

Suggestions for this?

PS: We are using OpsGenie as the integration for this

Accepted answers

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Nick Coates

Hi Tarjei,

If you're using automation to change the component statuses then you'll need to configure the automation to keep the statuses in 'Under Maintenance'. I'm not sure if this is doable for OpsGenie as I don't use this.

Thanks,
Nick

Tarjei Utnes

I am not sure any of the integrations will "respect" the "under maintenance" on the Statuspage side.

But my hope was that this would be a future enhancement as Atlassian now owns and operates both Statuspage and OpsGenie.

Nick Coates

It's a bit of shame but enhancements for Statuspage are not really monitored in the Community. It's something I'm going to raise with our CSM and also the Statuspage team to try and get something more solid in place for enhancements.

In the meantime, I would encourage you to raise a ticket with the Statuspage team outling in detail your enhancement: https://support.atlassian.com/contact/#/

Select 'Technical issues and bugs'
Select 'Statuspage'
Fill out the ticket

One of the friendly support team will be able to get this logged into the backlog.

Tarjei Utnes

Thank you Nick!

Trying that!

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