Hi,
system info:
1. Role Administrators is populated with two groups (support admins, project admins) - the reason is because when someone is on a vacation, the other user could replace him.
2. We have a transition called Help (used when a user doesn't know which status to choose, or when he made a mistake in one of a previous transitions, or he has wrongly edited an issue).
3. When Help transition is executed, the issue is automatically assigned to the default user from the Administrators role.
The problem:
When we have added one specific user, he became the default Assignee when someone executes Help transition.
Could this be changed in some simple way, or I need to create a dummy user and create filter for administrators to see the issues assigned to it and set up the notifications?