I have been battling configuring SSL on our Jira Service Management (JSM) for the better part of 2 weeks. I have it up and running and I am able to connect via HTTP or HTTPS but I can't seem to figure out have to resolve the "Gadget feed issue" error. As a last resort, I converted the SSL certificate from a .p12 format or .jks which did not resolve the issue either. However it did break the redirect function. Now I only have the option to for an HTTPS connection. Is there any harm in converting certificate key back to .p12 format while leaving the keystore formatted with jks.