nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can I transition a closed issue when it is commented?

We would like to trigger a transition from closed to re-opened and clear resolution, whenever a closed issue is commented. Is this possible and if so, how do I do it?

Accepted answers

Hi Jean.

With JIRA itself you can't, but you can use the Automation plugin and set a automation action to do that.

Cheers!
Teilor

All comments

Hi Jean.

With JIRA itself you can't, but you can use the Automation plugin and set a automation action to do that.

Cheers!
Teilor

Hi Jean,

if you're using JIRA Service Desk, you can achieve it by means of the new Automation feature.

Cheers,

Davide

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