Webhook not called. Why ?

Arthur Dent1

Hi,

I have specified a very generic Webhook (simple URL,no restrictions with JQL, for all events) in Jira. Now when I create an issue in Jira, the remote server doesn't receive any post info about the created issue. Same if I do transitions.

From the jira server I checked with ping and the url in the browser that the server is reachable. Everything works fine. Just the call from Jira doesn't get through. Is there a way to see why the call doesnt get through to the server?

Edit: I just updated my webhook with an Get-Parameter http://my.web.hook/servlet?id=foo . Now I see that the Webhook is triggered. However, I still dont receive any POST-details about the issue

MichalM

Hi Arthur,

can you please try to point your Webhook to http://postcatcher.in or similar service to check whether the POST content is available from there? Make sure that 'Exclude details' checkbox is not ticked.

Failed webhooks POSTs should be logged in catalina.out with the following message [webhooks.util.http.CachingHttpContentRetriever] Unable to post information to 'http://myurl.net'

Cheers,

Michal