Sorry, we had some technical problems during your last operation error while publishing the workflow

Megha P_u5xdrf

Hi Team,

 

We are using Jira server. If we edit the workflow, we can not able to publish the workflow. getting below error  

"Sorry, we had some technical problems during your last operation error while publishing the workflow,

Technical details
Log's referral number: 9210da2d-67fd-443d-9230-b75b523c1910

Cause
Referer URL: https://rtrackconnect.ramco.com/secure/admin/workflows/ViewWorkflowSteps.jspa?workflowMode=draft&workflowName=INIM+Workflow&project=26101

com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while updating: [GenericEntity:Workflow][creator,null][name,INIM Workflow][islocked,null][id,17940][descriptor,<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE workflow PUBLIC "-//OpenSymphony Group//DTD OSWorkflow 2.8//EN" "http://www.opensymphony.com/osworkflow/workflow_2_8.dtd">
<workflow>
  <meta name="jira.description"></meta>
  <meta name="jira.update.author.key">mani428</meta>
  <meta name="jira.updated.date">1620144590061</meta> 
  <initial-actions>
    <action id="1" name="Create">
      <validators>
        <validator name="" type="class">
          <arg name="permission">Create Issue</arg>
          <arg name="class.name">com.atlassian.jira.workflow.validator.PermissionValidator</arg>
        </validator>
      </validators>
      <results>
        <unconditional-result old-status="null" status="open" step="1">
          <post-functions>
            <function type="class">
              <arg name="class.name">com.atlassian.jira.workflow.function.issue.IssueCreateFunction</arg>
            </function>
            <function type="class">
              <arg name="full.module.key">com.atlassian.jira.plugin.system.workflowupdateissuestatus-function</arg>
              <arg name="class.name">com.atlassian.jira.workflow.function.issue.UpdateIssueStatusFunction</arg>
            </function>
            <function type="class">
              <arg name="class.name">com.atlassian.jira.workflow.function.issue.IssueReindexFunction</arg>
            </function>
            <function type="class">
              <arg name="field.name">customfield_19162</arg>
              <arg name="full.module.key">com.googlecode.jira-suite-utilitiesupdateIssueCustomField-function</arg>
              <arg name="field.value">Pending</arg>
              <arg name="class.name">com.googlecode.jsu.workflow.function.UpdateIssueCustomFieldPostFunction</arg>
            </function>
            <function type="class">
              <arg name="eventTypeId">1</arg>
              <arg name="class.name">com.atlassian.jira.workflow.function.event.FireIssueEventFunction</arg>
            </function>
            <function type="class">
              <arg name="toUsersInField"></arg>
              <arg name="addToAsWatchers">false</arg>
              <arg name="attachments">none</arg>
              <arg name="emailBody">&lt;!DOCTYPE&gt;
&lt;html&gt;  
&lt;head&gt;
&lt;style&gt; 

table, th, td {  
    border: 1px solid black;  
    border-radius: 25px;
    width: 555px;
    padding: 35px;

    
 
}  
th, td {  
   border-radius: 12px;
    padding: 15px;  
}  
table#alter tr:nth-child(even) {
    border-radius: 12px;
    padding: 15px; 
    background-color:  #33d6ff;  
}  
table#alter tr:nth-child(odd) { 
    border-radius: 12px;
    padding: 15px;

    background-color: #99ebff;  
}  
table#alter th {  
    color: white;  
    background-color: #0099ff;  
}  

Kindly help to resolve this issue

 

Tuncay Senturk _Snapbytes_

Hello @Megha P 

Have you run Integrity Checker?