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On-call schedules

Zaid Darras

Hello,

I need a way to show the other teams our on-call schedule

Thanks,

Zaid Darras
Systems Administrator

Accepted answers

All comments

Nick Haller

Hi @Zaid Darras ,

Any user should be able to navigate into the Who Is On-Call tab and review the schedules there - whether it's their own, or another team's schedule:

Were you looking for something else other than this??

Zaid Darras

Hi @Nick Haller ,

They not have access to Opsgenie, just have access to Jira to know the user in the shift/ on-call schedule to contact him

or a away to show them the on-call schedule?

possible?

Samir

Hi @Zaid Darras ,

You can export Opsgenie on-call schedules as an .ics file, or you can subscribe to them via webcal link. So you could subscribe via Google Calendar, outlook ,etc. so that non-Opsgenie users can see the schedule details.

https://support.atlassian.com/opsgenie/docs/view-your-on-call-schedule/#How-to-export-other-on-call-schedules

Hope this helps!

Thanks,

Samir

Nick Haller

Within a Jira project's On-call tab, Jira users will only have visibility into the schedules of the teams they are also members of.

There isn't a way for them to see other schedules besides logging into Opsgenie >> navigating to the Who is on-call tab - which is only possible if they are Opsgenie users.

The only other option would be exporting the schedule(s), and adding it to your users' calendars:

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