Jira attachment

Question

we are trying migrate external project into our jira instance. The external project issue has been imported to our instance. Also, I have uploaded attachment to Jira-home/data/attachment/.

while we are trying to import attachment to existing issues. we are not able to import attachment.

Please let me know howmany ways we can import attachment to jira issues.

Please Note: Attachment is not from same jira instances.

Joshua Sneed Contegix · Answer

Hi Kevalkumar,

Associating attachments via CSV import is difficult, but possible. It is better to use Jira's native Project Import functionality if moving from one Jira into your current instance.

If migrating from non-Jira system, pay close attention to the attachment section of https://confluence.atlassian.com/adminjiraserver/importing-data-from-csv-938847533.html and perform any necessary testing in a dev environment.

I would still recommend deleting the imported project and reimporting everything due to the mismatch in issue data and attachments being imported/loaded correctly. Cheers!

unknown · Answer

we have imported issue using CSV file in to our jira instance.

unknown · Answer

we did not use any plugin. we have export issues from there instance to import into our instance using CSV.