'/' is reserved character in JQL

Question

I am facing  '/' is reserved character in JQL.Any work around?

Adham_tztqec · Answer

I faced the same doing some webhooks to communicate with intercom. Parsing error precisely.
Using {{field|json}} worked for me.

Alexander Bondarev_x6gjf3 · Answer

Hi, @srinivas kolaparthi !
You are right - "/" is reserved character - Use advanced search with Jira Query Language (JQL) :

Reserved characters

JQL has a list of reserved characters:

space (" ") + . , ; ? | * / % ^ $ # @ [ ]

If you wish to use these characters in queries, you need to:

- surround them with quote-marks (you can use either single quote-marks (') or double quote-marks ("));

and, if you are searching a text field and the character is on the list of reserved characters for text searches,

- precede them with two backslashes.

For example:

version = "[example]"

You can't search for many special characters in text fields using this method. For advanced text searches, see Search syntax for text fields.