@Rick ONeill
Are the applications hosted on the same Jira instance or linked together by an application link? If they are then you can just create a new project on the Jira Service Desk server and simply move the issues to the new project.
If they are not and they are separate instances you will have to follow these instructions. https://confluence.atlassian.com/adminjiraserver/restoring-a-project-from-backup-938847691.html
OK, thank you. We have bee trying to set up JSD separately from the rest of the Atlassian Suite (Dumb Management Decision) but if we did decide to use the 'Application Link', is there an issue if JSD and Jira Software 7.13.16 are not on the same server?
Thanks, again.
You can set them up on different servers and it will still work. You will have the benefit of being able to use apps on JSD and not have to purchase the license for all of your server licenses. We ended up putting ours on the same instance because it is easier to manage updates, users, etc because you only have to do it for one. There are pros and cons to both setups. It really just depends on what you are trying to do as a business.
Great, thanks again for your help. After the 'Application Link' do you just use the 'import tool' on the system you are trying to import too? I don't really see a simple way to move the Project
Rick
It looks like you're new here. Sign in or register to get started.