Add a custom label to a event notification email

Theodore Adams

I'm trying to add a custom label field to the subject line of workflow transition event emails.  I've created a new email template for this and it's successfully sending me emails unfortunatly I can't get the custom label values to show up.  The code for the subject line is:

#disable_html_escaping()
#set($cFieldValue=$issue.customFieldManager.getCustomFieldObject("customfield_10064"))
($issue.key) $issue.summary - $issue.getCustomFieldValue($cField).getValue()

When I get the email I get this in the subject line: 

JIRA DB (LER-7) Test - $issue.getCustomFieldValue($cField)

I've tried several other methods that I've found to try and get the fields value with no luck.  How do I get JIRA to send the value instead of this?  

William Crighton _CCC_

@Theodore Adams -

JIRA Version?

Did you follow (roughly at least) the instructions on this page?

• Adding custom fields to JIRA Email Notifications

I haven't played with labels much (yet) so I don't know if there are tricks to retrieve and set them, but here's the code from that page where they are setting a custom field and referencing it in the notification:

#if ($issue.getCustomFieldValue("customfield_10000"))
$stringUtils.leftPad($issue.getCustomField("customfield_10000").name, $padSize): $issue.getCustomFieldValue("customfield_10000")
#end

From what I've seen you typically get the variable reference (what you are currently seeing) instead of the variable value when the routine is returning NULL. I'd first modify your notification template hard-coding in a returned value OR just check the returned value for null and return a different string instead.

-wc