Opsgenie / Zoom Integration throwing 404's

Question

When creating a Zoom conference call from Opsgenie (via Zoom integration), the creator of the Zoom call from the Incident details page is able to open the Zoom call / link without any issues.

The ICC link provided in the Slack channel created within Opsgenie throws a "error-page/404" when responders try to access the Zoom call.

Is this a known issue?

Jake Herold · Answer

Hey @Nick Haller  :)

Any updates on this issue?

Nick Haller · Answer

Hi @Sterling Houghton ,

Thanks for sharing this information. I just tested as well and also got the same 404 error.

I'll enter a ticket with engineering to see if this is expected behavior, or an issue they can review.

Our tickets are not public, so we'll reach out here with any updates or developments on it.