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My tickets don't appear on my board after I moved them from a project to another one

Assia Ben Brahim

Hello everyone,

I have an issue : I moved several tickets from a previous project to another one, but they don't appear on the board on the new project.

I am quite new to Jira so I am probably doing something wrong.

I have parameterized the columns of the board with the statuses I want them to display : is there something else to do ?

Thanks in advance for your answers.

best regards

Accepted answers

Howard Nedd_60zquy

Can you show the configuration of your board? Do you have any unmapped statusses?

John Funk

Hi Asia - Welcome to the Atlassian Community!

Check the board filter to see if it might be excluding some issues. Board settings > General tab.

Have you noticed anything the missing cards have in common?

All comments

Howard Nedd_60zquy

Can you show the configuration of your board? Do you have any unmapped statusses?

John Funk

Hi Asia - Welcome to the Atlassian Community!

Check the board filter to see if it might be excluding some issues. Board settings > General tab.

Have you noticed anything the missing cards have in common?

Assia Ben Brahim

Hello Howard,

Thanks for your quick reply.
Actually I've found out I forgot to add the sprint into the settings of my tickets .. And this solved the issue !

Best regards

Assia Ben Brahim

Hello John,

Thanks for your quick reply !

You were right : I've found out I forgot to add the sprint into the settings of my tickets .. And this solved the issue !

Best regards

Howard Nedd_60zquy

Well done Assia!

John Funk

Great! Glad to help.

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