How to increase the time limit of JIRA Issue collector output message

Zackri McCain

I would like to know how to increase the amount of time the Javascript popup window will give you to grab the ticket number after you submit an issue to the issue collector. 

Example:

"Thank you for your feedback!"

" Your feedback has been recorded at xprojectkey-xissuekey. This window will automatically close in 5 seconds."

I would like to increase the time before the window closes from 5 seconds to around 25 seconds to allow my users to copy their key for future reference. 

 

I don't see how I would do this with a custom field or within the Javascript. Please help!

Brant Schroeder

@Zackri McCain Welcome to the Atlassian Community. 

You would need to make a change to the JavaScript which I am not sure how you would do that.  You would need to see how and where the JavaScript being provided is stored and then edit it.  I think a better solution would be to collect an email on the issue collector and email the user using an automation on issue creation.