How to find source of Account lockout at bitbucket instance

Swapnil Lagad

Hi Team,

 

We have user 'scott.brown@pgi.com' and getting locked out at every minute on our organizations bitbucket instance https://bitbucket.pgi-tools.com. IP address 10.92.70.138. 

He is using bitbucket at multiple applications for code push  like Visual Studio , source tree, and on remote servers as well. We are unable to find the application name or the machine name from which he is hitting bitbucket. Could you please help to find the application name or host name from which he trying connecting to bitbucket?

Kurt Klinner

@Swapnil Lagad 

 

Hi and welcome to the Atlassian community

 

newer versions of Bitbucket offer advanced auditing features that could support you, alternatively you could check within the bitbucket access log to determine from which machine the user is accessing bitbucket.

 

The articles mentioned below provide useful information around how to configure/adjust access logging and how to interpret the log information

https://confluence.atlassian.com/bitbucketserverkb/configure-bitbucket-server-logging-779171678.html

https://confluence.atlassian.com/bitbucketserverkb/how-to-read-the-bitbucket-server-log-formats-779171668.html

 

Hope that helps

 

Cheers

Kurt