Missing columns from excel all fields export

Question

Hi,

I'm trying to export filter results to an excel sheet by chosing "View-->Excel (All fileds)".

When I open the excel sheet it is missing the columns of all my custom fields and displays only the system original fields.

Is this configurable? How can it be resolved?

Thanks,

Srulik

pschaff01 · Answer

Hey Israel,

The situation you are facing is actually a bug from JIRA when the custom field is not available for all issue types. You can access this bug in this link:

- JRA-34812

In the bug description you will see the workaround to bypass and resolve the problem.

Cheers,

Pietro

Geoffrey Laparr · Answer

According to the logic :

Customs fields are created for specifics needs of an IssueType or a Project.
How/why this specific need would evaporate while exporting to a spreadsheet ?

How can we retrieve ALL of our data stocked in Jira Issues ?

Gerard Dens · Answer

According to the manual:

Note: This will only show the custom fields that are available for all of the issues in the search results. For example, if a field is only available for one project and multiple projects are in the search results then that field will not appear in the Excel document. The same goes for fields that are only available for certain issue types.