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JIRA QUEUE: Warning: Sending mail is disabled

sam engr

I have upgraded my jria to jira 4.4.5. I have configured new smtp server. Verified a test email as well and then sent and email to a group all worked fine. But when I create a ticket emails are stuck in queue. In mail Queue as shown in image I can see a Warning: Sending mail is disabled

From where I can enable this?

Many thanks in advance.

Soh

Accepted answers

zahira.melendez

As a follow up to pjesi's post, in my SDK I added the systemPropertyVariables in the pom.xml as below and it worked:

<build>
<plugins>
<plugin>
<groupId>com.atlassian.maven.plugins</groupId>
<artifactId>maven-jira-plugin</artifactId>
<version>3.7.2</version>
<extensions>true</extensions>
<configuration>
<productVersion>${jira.version}</productVersion>
<productDataVersion>${jira.version}</productDataVersion>
<systemPropertyVariables>
<atlassian.mail.senddisabled>false</atlassian.mail.senddisabled>
</systemPropertyVariables>
</configuration>
</plugin>

</plugins>

</build>

All comments

sam engr

It was disabled from

JAVA_OPTS="-Datlassian.mail.senddisabled=true

Viðar Svansson2

how did you enable it?

sam engr

I have answered it already. In my case I configured a second test server for jira I disabled emails by calling send.disabled=true in JAVA_OPTS so people shouldn't get emails from test server. Sam

Viðar Svansson2

I was using the SDK and it didn't work there. But I managed to get it to work by adding as <systemPropertyVariables> in pom.xml

zahira.melendez

As a follow up to pjesi's post, in my SDK I added the systemPropertyVariables in the pom.xml as below and it worked:

</plugins>

</build>

Viðar Svansson2

The problem is that this does not work with atlas-run-standalone

Andrew Ardill

Just an update for anyone new coming to this question, in the latest JIRA there is way to disable outgoing mail from the UI.

Navigate to the outgoing mail configuration panel, and ensure that outgoing mail is enabled.

Andrew Zakordon

You can run it as atlas-run-standalone --product jira --jvmargs '-Datlassian.mail.senddisabled=false'

dualed

the above comment (atlas-run-standalone --product jira --jvmargs '-Datlassian.mail.senddisabled=false') worked perfectly for me, thank you

barbosa_s_alexandre

Hi.

The solution above works running the command atlas-debug? I put the following code

<systemPropertyVariables>
<atlassian.mail.senddisabled>false</atlassian.mail.senddisabled>
</systemPropertyVariables>

in the pom.xml (the pom.xml of the plugin that I'm developing) but when I go to the Administration > Outgoing Mail, a message is displayed in the top of the page.

Outgoing mail was disabled with the -Datlassian.mail.senddisabled=true JVM argument before JIRA was started. JIRA cannot send email until you remove the JVM argument and restart JIRA

Anyone has a solutions for this? I'm using the sdk 6.2.14, with jira 7.2.2.

Thanks

barbosa_s_alexandre

I found a way to do that: execute the command

atlas-debug --jvmargs -Datlassian.mail.senddisabled=false

Thanks

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