We recently made a certain field mandatory in one ticket type. A different ticket type is now saying it cannot move forward because the mandatory field is not complete. The mandatory field is not included in the ticket type wont move forward.
Hi @Matt how did you set the field as mandatory field? Did you use validator in workflow or field configuration?
Field Configuration
That suggests you're using a field configuration for the "different" issue type that has the mandatory flag set. It may even be shared with the first issue type.
Ok, can you share your project's configuration and field configuration? What field configurations and field configuration schemes are used in your project for required issue types? What field configuration did you updated? I think it must be some small mistake in your configuration... more eyes see more...
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