Tag in a hidden field

Alejandra_wfyidq

Hello, 

I want to know if when hiding a field in the configuration of a request type in the jira-service-desk portal, you can add a tag that autocompletes the user's name, in this case in the summary. Thank you!

Olga Videc

Hello @Alejandra 

I know it's an old question but just to answer it 

Yes you can but you need automation 

Add new automation rule

1. Trigger - Issue created
2. Edit Issue
3. Edit summary 
4. Add this          

{{issue.summary}} {{creator.displayName}}

 User's display name will be added to issues summary when created.

BR, Olga