Can't Add Specific Role to Filter Shares

Question

Greetings,

I am using Jira Atlassian Jira v8.5.7 and I am a sadm.

I manage a Project in Jira that has a number of Users and Roles, one of these Roles is Users. This role in my project has 4 people. This role is given certain permissions among the various Project permissions.

However, when I go to any of this Project's Kanban boards (of which there are many) and I go the the board's "Configure... > General" page, then go to edit the Filter Shares, I cannot add the role of Users to either Add Viewers or Add Editors because Users does not show in the drop down containing the various roles.

I can add other existing roles to either the Add Viewers or Add Editors, but I cannot see the role Users.

What do I need to do to see Users among the roles to add to Add Viewers in the Filter Shares?

Thanks!

Keith · Answer

Still hoping someone can shed some light on this?

Keith · Answer

So I just added myself to the Users role within my Project and I can now see Users in the drop down for the Add Viewers / Add Editors. What is it about the other 4 people in the Users role that I can't add the Users role as Viewer within the Filter Shares?

Keith · Answer

Thanks Nic, hmm, I don't quite follow, I have other roles in this project (Data Steward, Subject Matter Expert, Metadata Team) and all of these other roles have people assigned to them on the Project settings > Users and roles page and all of these roles show up in the drop down seen on the Configure... > General > edit the Filter Shares > Add Viewers / Add Editors.

What am I missing?