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Active Directory auto sync not working since upgrade to 7.11.1.

Richard Casella

We recently updated to version 7.11.1.

Prior to the update, scheduled synchronization worked, as did manual.

After the update, manual synchronization works. Scheduled synchronization does not.

I have been looking through system logs and have found nothing obvious.

I have searched the forum, and the only problem I can find to this point is AD synchronization not working at all.

Anybody else see this or have a clue where I should be looking?

Accepted answers

Dinny

I too have the exact same issue as described by the OP (also upgraded to 7.11.1). So no one has any solution? Did any of you contact the Atlassian support?

All comments

christoph.lamprecht

We have the same problem right now after updating to 7.11.1.

Oliver Fitz

Same problem here, also upgraded to 7.11.1

It seems the scheduled job for the sync disappeared. It's no longer in the UI and also not in the BANDANA table. Disabling and re-enabling the User Directory entry didn't help.

it_happyelements_com

Same problem here, also upgraded to 7.11.1

Dinny

I too have the exact same issue as described by the OP (also upgraded to 7.11.1). So no one has any solution? Did any of you contact the Atlassian support?

Dinny

So it looks like the issue was acknowledged and fixed in version 7.11.3, 7.12.0 with no workaround on 7.11.1. Upgrade is the way to go: https://jira.atlassian.com/browse/CONFSERVER-61194

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