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Updating License from Server to Data Center

Pedro Felgueiras

At the moment I have my jira instance with Jira Server License, for Jira Software and for Jira Service Desk.

I already had bought the licenses for the Data Center version of Jira Software and Service Desk, and all the needed plugins.

When I try to install the new license I got an error saying that "This license is a Jira Data Center license and is incompatible with existing installed license configuration. ... "

How can I apply my new licenses ?

Accepted answers

Nic Brough -Adaptavist-

As you have more than one Jira application, you may find you need to blank out the licence keys that are blocking the others - for example, if you're trying to install the DC licence for Jira Software, blank out the Jira Core and Jira Service Management server licences first, apply the Software DC licence over the Software Server and then add the other two DC licences back.

All comments

Alexis Robert

Hi @Pedro Felgueiras ,

you first need to apply the Data Center licenses to the addons and afterwards to Jira Software and Jira Service Desk. Otherwise the addons will pop up as incompatible.

Le me know if this helps,

--Alexis

Nic Brough -Adaptavist-

Pedro Felgueiras

Thank you @Nic Brough -Adaptavist- , helpfull as allways

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