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import projects into JIRA, they don't show up in "View All Projects"

DI2E Licensing

This has to be something super simple . . .

Using an export and attachments from another JIRA instance, I've imported two projects into our dev JIRA instance. I can see both projects when I go into gg-projects (Admin view). However neither of them show up in the View All Projects. And if I search on a known issue item key "ABCD-22" I get no results.

Why can I not see the two newly imported projects?

Thanks,
Karla

Accepted answers

DI2E Licensing

Sorry. Forgot to update this ticket. It was a roles problem. My user didn't have the appropriate permissions.

All comments

Pedro Cora

Try re-indexing your JIRA to see if you are not able to see them.

DI2E Licensing

I should have mentioned that I did try that. I also tried stopping and restarting jira. I'm thinking this has to be roles related. Testing that now . . . will keep this ticket posted. We have a deadline to import a number of projects from another organization before their JIRA is retired. This is not one of the problems I antcipated.

Danilo Conrad

Hey there,

I would recommend you to try to check the 'Browse Projects' permission for these projects using the Admin Helper plugin.

Cheers,

Danilo

DI2E Licensing

Sorry. Forgot to update this ticket. It was a roles problem. My user didn't have the appropriate permissions.

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