interacting with JIRA through its REST API v2,

Question

Hi team , I am interacting with JIRA through its REST API v2

and there are some unexpected behaviors compare to official developer document

JIRA software version: 8.8.1

Cases:

* About developer REST API reference:

I found 2 REST API references: Jira Server platform REST API reference(Jira 8.8.1) vs Jira Cloud platform Developer REST API v2 Reference.

Both of these references support the “/rest/api/2”, and I compared these 2 references, some APIs in Jira Server platform REST API reference are missing in the Jira Cloud platform Developer REST API v2 Reference, would you please show me which reference should I follow for this Jira software v8.8.1?

* Unable to set an assignee while creating an Jira issue

According to the example in creating an issue in both references, there is an field “assignee” in the Body Parameters with user’s account id / name. I think the ‘Create Issue’ REST API mentions in both references should support creating an issue with “assignee” which is offered in the request body.

Example in Jira Cloud platform Developer REST API v2 Reference

Create issue and provide assignee with accountId

Example in Jira Server platform REST API reference(Jira 8.8.1)

Create issue and provide assignee with name

However, I encounter 2 issues in creating an issue with “assignee”:

* I try to set the assignee with name and key, but after creating issue successfully, the assignee is not as expected (it has been assigned as the basic-auth user who post the request)
* I try to set it with the accountId, however, no “accountId” in the response: please check this screenshot
* Right now when I want to create an issue with “assignee”, I have to call 2 APIs:

* Create an issue without “assignee” first;
* Update the “assignee” field on the issue I just created

This make me worry that, I am not sure whether some other fields would cause the same issue as the field “assignee” does in creating an issue. If yes, then it would be a very bad user experience.

* Unable to retrieve values on custom field according REST API reference

Again, while I am trying to creating an issue, I would like to retrieve values from my custom field under project which user selected.

I try the REST API mentions in both references, but the result is not expected, would you please advise me how to retrieve the options/value from my customField?

Here are the details:

* In Jira Server platform REST API reference(Jira 8.8.1),

There isn’t any REST API to list the options by customFieldId, only has an Get custom field option API to get the option with specific option id (GET /rest/api/2/customFieldOption/{id})

* In Jira Cloud platform Developer REST API v2 Reference, It do provide an REST Get custom field options (context) API to retrieve the options by customFieldId an contextId (GET /rest/api/3/field/{fieldId}/context)

Unfortunately, it response 404 when I try to lookup contextId by customFieldId.

Here are the steps:

* List customFieldId: https://my-domain:8443/rest/api/2/field:

Response:

Get ContextId by customFeildId: https://gbm-bds-jira.systems.uk.hsbc:8443/rest/api/2/field/customfield_10200/context

Response:

Tom Lister_fo1j4e · Answer

Hi @Mengmeng Yu @Wing S C Chen

Please bear in mind that this is a community not the Atlassian support desk.

Re API reference - the Cloud and Server API's are different so the latest published version for your platform is the one to use.

Server/Data Centre = https://docs.atlassian.com/software/jira/docs/api/REST/8.5.12/

Is the username an existing user?
the response /rest/api/2/user?key=xxx}'s response does not contain a field "accountId". suggest it does not
double check the name value.
Does it work if you create an issue manually?
Does your user have 'Assignable User' permissions in the project?

I recommend this plugin for testing
https://marketplace.atlassian.com/apps/1211542/atlassian-rest-api-browser?hosting=server&tab=overview

I'll checkback later

Best

Tom

Wing S C Chen · Answer

Hi @Tom Lister

You can check the details posted by @Mengmeng Yu

Wing S C Chen · Answer

Hi @Tom Lister

Let me summarize the issues I got when I'm interacting with REST API v2:
I'm now calling the REST endpoint v2 on Jira-v8.8.1

What developer reference should I follow when calling the REST endpoint v2 on Jira-v8.8.1

I found 2 references: Jira Server platform REST API reference(Jira 8.8.1) and Jira Cloud platform Developer REST API v2 Reference.

Both references support the REST API v2, but there are some differences on the REST API v2 between these 2 references. Which one should I follow when I am interacting with jira-v8.8.1?

Unable to set an assignee while creating an Jira issue

* In the example of creating issue in both references, it set an "assignee" field in the request body, then I expect I can assign someone when create an issue. however, it doesn't work at all;
* {Get /rest/api/2/user?key=xxx}'s response does not contain a field "accountId".

Unable to retrieve values on custom field according REST API reference

* No REST API v2 in Jira Server platform REST API reference(Jira 8.8.1) Reference for me to retrieve the options in a custom_field
* REST API v2 {GET /rest/api/2/field/{fieldId}/context} in Jira Cloud platform Developer REST API v2 Reference response 404 when I try to lookup a context_Id by the custom_field_id