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As a user, can I set up email notifications when a field e.g. component is set to a specific value?

Janet Conklin

As a user, I would like to be notified when a field is set to a specific value. For example, if any other user creates a new issue or edits an existing issue and sets the Component to "TestConductor", I would like to receive an email to let me know this issue now has component set to TestConductor .

An alternate idea if this capability is not available- can I create a report that I can run to poll the issues to see if any have Component set to "TestConductor"?

Accepted answers

Jack Brickey

you would need an addon that would provide a listener function, eg. Scriptrunner or Automation for Jira. In cloud A4J is built in and I would do the following...

trigger - issue updated

condition - component = testconduction

action - emai

All comments

Jack Brickey

you would need an addon that would provide a listener function, eg. Scriptrunner or Automation for Jira. In cloud A4J is built in and I would do the following...

trigger - issue updated

condition - component = testconduction

action - emai

Janet Conklin

Thanks for your feedback!

From what I read about Automation for Jira, it appears to me that this trigger is set up by an administrator and targets a group of users. Is that the case?

Or in A4J, am I, as a user, able to select the conditions by which I receive email? This is what I want the users to be able to do.

Jack Brickey

I'm not 100% sure how it behaves in Server but I expect it is the same as Cloud where you need to have Project Admin permissions to create a rule.

Janet Conklin

I don't believe this fits the bill. I want every user to be able to generate their own email notifications. John might want to be notified for issues only when Component="TestConductor" and Jane might want to be notified for issues only when Component="SimulatonModel". Neither John nor Jane are Project Admins nor are they the Component POCs. In fact, while Component is one of the fields most likely to be involved in this type of notification, we have a custom field that is equally likely to be used.

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