Changing Status Using create issue API

Rajalakshmi Hariharan

I am using the below payload. But its throwing error  "transitions": "Field 'transitions' cannot be set. It is not on the appropriate screen, or unknown." 

Could you please help resolve this ? 

POST Method

URL : rest/api/2/issue/

Payload : 

{
"fields": {
"project":
{
"key": "LRN"
},
"summary": "Sample TEst cases created using Jira API",
"description": "example of cucumber automated test - Scenario",
"issuetype": {
"name": "Test"
},
"priority" : { "name": "2-High"},
"customfield_24683": { "value": "Cucumber" },
"customfield_11040": { "value": "End to End Tests (E2E)"},
"customfield_26580" : { "value" : "ADFv2", "child" : { "value" : "API" } },
"customfield_10831" : { "value": "TestTeam"},
"transitions": [
{
"id": "11"

}
]
}
}

Warren_mz9b4z

Hi @Rajalakshmi Hariharan 

Having answered as below, I re-read your question and it looks as though you're trying to create an issue and transition it in one go, which I'm not sure if you can do, create it then use another API call to transition it.

You haven't specified whether it's for cloud or server, my answer assumes cloud, although it shouldn't be that much different.

When I change a ticket's status, I use

{"update":{},"transition":{"id":"141"}}

Note the update which you don't have, I think that's important

and the actual API call that I use is

/rest/api/3/issue/ABC-123/transitions?expand=transitions.fields&transitionId=141

Of course, keep your transitionId number, for me 141 is to close a ticket