nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Confluence upgrade for cloud migration

sobos_gmbh

We would like to migrate our confluence version 5.6.4 server to the Cloud, but as far as we understand, we need first to upgrade our installation to be able to install the migration assistant app.

The problem is that we cannot perform the upgrade since our license is expired in 2015.

What is the recommended way to migrate our data to the cloud in this case?

Thank you.

Accepted answers

Daniel Eads

Hi @sobos_gmbh ,

Unfortunately the version of Confluence is too old to directly have a Data Center license applied to it and convert to a Data Center trial. That is a nice workaround for more recent versions of Confluence - however all the more recent versions of Confluence that can convert to Data Center with the license change alone are also able to run the migration assistant as well!

In this situation, I'd ask that you create a ticket with our billing and licensing team. Mention that you have an expired Server license which is too old to upgrade to a version supported by the Cloud Migration assistant. We will be able to provide some help for you through the support portal.

Thanks,
Daniel | Atlassian Community

All comments

Fabio Racobaldo _Catworkx_

Hi @sobos_gmbh ,

in order to perform your server upgrade you could install a trial license that will allow you to upgrade your server instance and go ahead with cloud migration.

For Server evaluations:

All server products have an evaluation period of 30 days. You can extend this evaluation yourself, up to a total of 90 days before you purchase a license. In order to do extend your evaluation for server products

Go login to https://my.atlassian.com
Click New Evaluation License to create a new key with an additional 30 days of trial time. Please note that you'll need your Server ID to generate the key.
Apply this key to your server installation by navigating to Applications > Versions & Licenses.

Hope this helps,

Fabio

sobos_gmbh

Thank you! we will try this approach.

sobos_gmbh

Shall we create a trial license for the DataCenter products? There is no option to generate a trial license for the Server installation, but if I select Data Center, I get the following error when applying the license:

"The license you entered is not valid for Confluence Standalone. You will need to install the Confluence Data Center edition of Confluence to use this license."

Fabio Racobaldo _Catworkx_

Hi @sobos_gmbh ,

you can create a data center license from my.atlassian.com

Ciao,

Fabio

Daniel Eads

Hi @sobos_gmbh ,

Thanks,
Daniel | Atlassian Community

sobos_gmbh

For reference, this is the procedure we used:

Request a 30-days trial Server license by opening a Ticket to Atlassian support
Upgrade Confluence to 5.10.9 (from 5.6)
Install Migration assistant App
Migrate to Cloud

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

server

migration-customer-care