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Daily updates - Confluence

M.R. van Kleef

I have a problem with mail sent by my Confluence site. In my profile page I have checked the option "Subscribe to daily updates" but I don't get reports. Colleagues in my organisation have the same problem.

There are no problems with other mail functionality. Via the admin pages I have checked the mail configuration and sent a test E-mail. Everything is fine. I also receive mail when I'm watching a space.

I also checked the mail server, to see if E-mail is sent, but not delivered for some reason. This isn't the case too.

I'm using Confluence 3.4.6.

Accepted answers

M.R. van Kleef

The mailbox of the user "DCastigl" was removed afer he left the company. From the day after no notifications have been sent. Maybe this happens because our Confluence installation is integrated with Active Directory but I'm not sure about that.

I have tested it by editing the Notifications table of the Confluence database. I didn't remove the entries of this (non-existing) user yet. I looked for the record with the Digest value set to one, and I changed it to zero. Now I get daily updates again and some users have confirmed they get it too.
Of course I have to remove all entries of DCastigl. In future there could be another colleague with the same username. If I don't remove the entries he could get unwanted notifications.

It seems very strange to me that this job cannot be executed if one mailbox doesn't exist. Is this a known bug?

Michiel

All comments

AlysonA

Hello there,

Is there any relevant errors in your atlassian-confluence.log regarding mail functionality? Also, can you confirm this is happening to all users?

M.R. van Kleef

I'm not quite sure this is happening to all users because hundreds of colleagues are using Confluence. But anyone I ask can confirm it.

In atlassian-confluence.log I see this:
-------------
2012-09-11 00:00:08,481 WARN [DefaultQuartzScheduler_Worker-7] [atlassian.confluence.mail.ChangeDigestNotificationBean] getAllChangeReports User DCastigl not found for notification com.atlassian.confluence.mail.notification.Notification@9a8039 (removing notification)
---------------
The user "DCastigl" doesn't exist anymore but does this mean no notification is sent at all?

The next errors are very long, so I'll show only the first lines:
------------
2012-09-11 00:00:08,482 ERROR [DefaultQuartzScheduler_Worker-7] [com.atlassian.hibernate.HibernateObjectDao] remove remove error!
org.springframework.dao.InvalidDataAccessApiUsageException: Write operations are not allowed in read-only mode (FlushMode.NEVER): Turn your Session into FlushMode.AUTO or remove 'readOnly' marker from transaction definition.

2012-09-11 00:00:08,484 ERROR [DefaultQuartzScheduler_Worker-7] [org.quartz.core.JobRunShell] run Job DEFAULT.DailyReportJob threw an unhandled Exception:
com.atlassian.core.exception.InfrastructureException: org.springframework.dao.InvalidDataAccessApiUsageException: Write operations are not allowed in read-only mode (FlushMode.NEVER): Turn your Session into FlushMode.AUTO or remove 'readOnly' marker from transaction definition.

2012-09-11 00:00:08,485 ERROR [DefaultQuartzScheduler_Worker-7] [org.quartz.core.ErrorLogger] schedulerError Job (DEFAULT.DailyReportJob threw an exception.
org.quartz.SchedulerException: Job threw an unhandled exception. [See nested exception: com.atlassian.core.exception.InfrastructureException: org.springframework.dao.InvalidDataAccessApiUsageException: Write operations are not allowed in read-only mode (FlushMode.NEVER): Turn your Session into FlushMode.AUTO or remove 'readOnly' marker from transaction definition.]
-------------------

Michiel

PeterKoczan

Hi,

Could you check the mail error queue, if there are any relevant entries? Also you might want to check if the scheduled job for daily updates is running properly and the schedule is OK.

Kind regards,

Peter Koczan

M.R. van Kleef

There are no items in the mail queue or error queue. I don't have a Scheduled Jobs Configuration page. Maybe this isn't available in Confluence 3.4.6?

M.R. van Kleef

There are no items in the mail queue or error queue. I don't have a Scheduled Jobs Configuration page. Maybe this isn't available yet in Confluence 3.4.6?

Michiel

PeterKoczan

You are absolutely right, sorry that I missed that. Here you can find the documentation explaining the scheduled jobs in 3.4.x. Let's see if the corresponding job is scheduled and runs fine. You might want to verify it described here.