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Is there a way to disable these error messages

jgiraldo1

Recently we see a lot of messages that read similar to this:

Error

There are fields that are required or in an error state, but the administrator has hidden them or made them read only using a behaviour.

Summary:

Please contact your administrator.

How can we disable these? I need to keep these fields as read-only because I dont want the user to change them on particular transitions.

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Nic Brough -Adaptavist-

If you were to get rid of the error messages, your users would not know why they can't do what they're trying to do. That would be a very counter-productive and annoying thing to do to them.

You can get rid of them in one way - configure the system so that your people can use it properly.

jgiraldo1

Not really. If a field is required and already populated in a previous transition why is it an error if the field is required in the current transition?

The summary field is always required for instance. If it is really an error to have the Summary field as read only, why is it allowed?

I do see value in these messages for case where for instance a field is required or in error and the field is hidden.

If a field is required, read-only, and empty (but not hidden), isnt this error message redundant as the "problem" will be evident in the form when the user tries to submit it?

Nic Brough -Adaptavist-

It's an error because you have set it up not to work and it is useful to tell your people why something is not going to work

jgiraldo1

It does work. It is a fake error message.

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